is Excellent, 
is Good, 
is Fair, 
is PoorHi May Lin,
I was going to write to you to give you my comments so I am glad to receive your note.
The trip was excellent! Nothing went wrong. I even made some changes along the way without any problem. Everybody's attitude was great in particular Lily in Beijing. At times we wanted to do things on our own in our way and everybody was always willing to accommodate us and even help us through with our whims.
You can for sure use us as reference anytime you want.
We loved our trip to China!!!!!!
Eduardo
Eduardo, Aug 2010
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This is a very belated thank you, but I wanted you to know how much we enjoyed our experience with chinatour.com. You were always so helpful with all my questions, and provided good details and follow-up on everything. We had a fun, fast-paced tour, but we truly did experience so much of China during our trip, May 23-June 6, 2010. I must tell you that the accommodations, plane rides, food, and travel itineraries were awesome.
Our guides were all very professional and knowledgeable, especially our national guide, Jing. Jing was well-organized, and worked well tomeet the needs (sometimes demands) of the group while juggling the time constraints of the travel schedules. All in all, she was very professional, pleasant, accountable, and really did an outstanding job on our tour. I've already recommended chinatour.com to others. Les published a photo of our family standing in front of the Forbidden City in our local newspaper, and so many people have called or asked us about China and the trip. When we tell them all the things we saw and did, they are amazed. Some have traveled to China before, but they did not experience the level of service and variation in tour options. The Expo in Shanghai was the icing on the cake, and I hope to visit China again in the near future. I would like to spend more time in Shanghai, Xian, Beijing, the Yangshuo, and the countryside. I would also love to visit Hong Kong too. Well, I just wanted to thank you and the rest of the company for a great time. By the way, we also met the owner of chinatour.com in Beijing. He was staying in the Oriental hotel with us and we just happened to meet him in the elevator. Again, mahalo for everything.
Les and Candace
Tour Code:
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I just returned from my China Trip and this is a note to say that I and my family really enjoyed it. The trip was well organized and took us to all of the important places. The guides were superb and well- informed. They made the trip worry-free. We simply sat back and enjoyed China. I would like to specifically thank Jing, our Beijing guide who accompanied us throughout the trip. She was the consummate professional. She was pleasant, knowledgeable and addressed all of our issues no matter how small. My family left the tour at the end to go to Nanjing and although we had left the tour, I called her regarding a flight and she responded immediately. She was simply " The Best !!!!!"
Please also thank the local guides, Melissa, Andy and Lisa.
Thanks again for a wonderful vacation!! I will recommend chinatour.com to all of my friends who wish to visit China.
Tour Code:
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We have just returned from the China Tibet 16 day Mystery Tour.
We were met promplty at every stop, and taken to and promptly picked up at each airport by the tour guides, who all spoke excellent English and were very friendly and knowledgeable. The food on the tour ranged from very good to excellent to outstanding. All the hotels were four or five stars, and the boat ride was a lot of fun. I was surprised about the room on the boat. We Recently took a trip down the Danube sponsored by grand Circle and the beds were rock hard and the whole room was extremely cramped. The rooms in the boat were like a small motel with two comfortable twin sized beds.
Everyone we traveled with gave the whole tour high marks, and all had a wonderful time. Feel free to have anyone call me if they would like my comments about the tour. Thanks
Tour Code: YT16-C0606B
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Mr. Tao Chen,
We returned from our 10 day tour of China very impressed. This was for us a very wonderful experience.
Your company has great hotels to stay at in the 3 different cities which we were at. Our tour tour guide in Beijing, Mr. Zhan, is very professional and always concerned about all 15 people on the tour. There was variety of food at each meal and location.
We hope to return to China with chinatour.com someday soon. We highly recommend this tour company.
Sincerely,
Jaime & Gregoria Vega
Client information:
Jaime & Gregoria Vega, Lauderdale Florida, May 2010
Tour Code: CD10-A0523D
Itineray: Beijing, Xi'an, Shanghai
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Rocco and CarolViggiano, Mooresville, NC, May 2010
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We came back yesterday. We had a wonderful time in China. The hotels are beautiful. Our tour guide, Jessica was excellent & extremely nice & helpful!
I want to thank you & your boss in making our trip very pleasant & unforgettable!
May
May, Los Angeles, CA, May 2010
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Jeffrey, we are back from China. Everything was absolutely fantastic although pretty hectic. The days were very full with all the sightseeing. The hotels were exceptional especially the one in Yangshou with its antique furniture and the latest lighting technology.
Since I was in China in 1993, it was especially interesting to see the tremendous changes that have happened. We were astounded by all the skycrapers in Bejing and Shanghai and all the cars instead of bikes. Of course, we made the trip on Mag train to Tienjin.
The historical city of Xian and the beautiful countryside around Guilin brought some memories back to the China in 1993. By the way, the outdoor evening performance in Yangshou was fantastic. I can see why they asked the director to organize the opening ceremony of the Olympics.
Shangahi was absolutely stunning. We wished we could have had a little more time there in order to see the Expo and various other places. Some of the people on the tour did stay extra days-we wish we had thought about that.
Anyway, all in all in was a great trip especially in light of that it will probably be my last one to China - too many other places in the world still to see including Vietnam and Ankor Wat. Let me know if you have tours there.
Brigitte
Brigitte, California, May 2010
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We returned home tired, but filled with many many memories and experiences. We love meet so many of your countrymen and seeing how much China is undergoing. A truly beautiful country with a vast and rich history.” This is very touching, and this is exactly the feeling I am expecting from my customers after they complete their China tours.
Thanks!
Michael
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Hello Sherry.
this is denise edwards. my husband and I got back from our tour in china. Just wanted to tell you wehad a really wonderful time and we made some new friends. thank you!
Denise
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I just came back from China yesterday. The trip and the wedding exceeded my expectations! You did a superb job putting it together with me and most of it worked very well according to our plan. All of the guests enjoyed the trip, the itinerary and you got many compliments. Lillie, our tour guide, was excellent, organized, conscientous and knowledgeable and everybody loved her.
I will certainly use your services in the future and recommend your services to others.
Jerry Agam, California, April 2010
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Dear Jeffrey,
We are back from our most wonderful trip to China. What a trip and what a country..
We wanted to THANK YOU from the bottom of our hearts for this absolutely AMAZING trip that you planed and put together for us and the great
service you provided us all along . We know all the work, effort and time that you put into planning it and leading it along. It was truly ahuge success. THANK YOU .
Your country is magnificent and so interesting. We fell in love with China, the people, history, customs and sites. We can't wait to go back to China with our kids.
Thank you for all your help.
Shula and Shraga
Shula, Los Angeles, CA, April 2010
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Dear Tao
On a happier subject, we had a remarkably smooth and fascinating tour of Beijing, X'ian, the Yangtze, Shanghai and Hong Kong thanks to your excellent arrangements. The hotels all deserve their five-star status; our rooms were lovely and, except for the hotel in Beijing, were in fine areas of the cities for walking and exploring on our own. The guides (except for the man in Chonqing) were first-rate in all respects -- excellent English, warm personalities, knowledgeable, flexible, solicitous. The drivers handled difficult traffic well; we always felt in good hands. The places we were shown were interesting and, in many cases, lovely. We were always met in a timely fashion by a friendly face. The Yangtze River boat was excellent, too, and we enjoyed the trip despite the poor, misty, rainy weather.
If I have an opportunity, I will certainly recommend your organization for trips to China. Thank you for arranging such a special trip.
Sara, Falls Church, VA, April 2010
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We have just recently returned from China where we spent an exceptional 16 days on your "Magnificent Yangtse" tour. Right from the beginning when your tour guide picked us up at the cruise ship port in Beijing to the final day when we said goodbye in Shanghai, the tour was truly "magnificent".
We were very impressed with our tour guides. They all proved to be extremely knowledgeable, friendly and helpful and we enjoyed our time with each and every one of them. They were especially helpful with our airport transfers. I don't know how we would have gotten along without them.
The tour itinerary was excellent and we enjoyed each and every minute. The meals, for the most part were great and the accommodation was first class. The tour buses were clean and provided ample room even for a guy my size (6'6" with long legs).
China itself is absolutely fantastic and we have no hesitation in recommending your tour company to our friends to show them the true magnificence of the country.
Thank you for providing us with a truly memorable experience.
Bob and Nette Lindsay
Clients information:
Vancouver, BC, Canada October 2009
Itinerary: Beijing, Xi’an, Guilin, Yangshuo, Chongqing, Yangtze Cruise, Wuhan, Shanghai
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Just to let you know that we enjoyed our trip to China very much. The first portion of our tour with the group of 24-27 people from Beijing to Shanghai was rather interesting. We are aware that a few people complained but they didn't speak for all of us. We were there to see China and it was shown to us. The hotels were nice and the food was good and plentiful. The cruise ship on the Yantze River might have been less than a 4 stars according to our standard but we were given the chance to upgrade for an extra $40.00 per night. We figured that they knew we would want better accomodation since the rooms we vacated were filled right away by Chinese tourists. Our tour to the Yunnan province was great. We enjoyed the beautiful scenery, the cultural aspect of the different minorities. The food was not as great as the first portion of our trip but I guess that by then we were just tired of chinese food. The hotel in Shangri-la was very cold. With the temperature going down to -6 degres at night and the heat turned on for only 2-3 hours in the evening, it was cold. We were given a room on the top floor and at the end of the building giving us 3 outside walls, it didn't help the situation. But we did have a good sleep. Our tour guides were all very good. Our driver in the Yunnan province was very skilled as a driver, but he couldn't speak one word of English. There wasn't much communication between us. We were a little surprised that my husband and I were alone on that tour. The company of a few more people would have been nice. It had his pros and cons. All in all we enjoyed the China experience and we will have good memories of our trip. For the money we paid we were well served.
Thanks again Shelly for organizing this trip for us.
Ed and Louise Stang
Clients information:
Calgary, AB, Canada October 2009
Itinerary: Beijing, Xi'an, Guilin, Yangshuo, Chongqing, Three Gorges, Yichang, Shanghai, Yunnan
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we just returned from our tour of the Kunming region and shanghai which we booked thru your company. it was fantastic, very good. All arrangements worked out well. our Kunming guide (Catherine) Chen Qin and the driver Miao Tong Guang were especially helpful and showed great concern for our welfare. They deserve to be complimented.
Thank you very much for a wonderful trip
Sincerely,
Ewa & Robert
Clients information:
West Chester, Ohio, October 2009
Itinerary: Shanghai, Kunming, Dali, Lijiang, Shangri-La (Private Tour)
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Thank you very much for making our China trip such an enjoyable journey! Mark and I have a wonderful time and have learnt a lot more of China. Especially Mark, this is his first time visiting China after we immigrated 18 years ago.
As our national guide, you have been very resourceful, knowledgeable and professional. Our requests have been accommodated and we are well taken care of.
Hope we didn't cause you too much grief. Still vividly remember that you have to solve Amy's passport problem, Wanda's luggage issue in Xian airport and you and Jane tried to chase down taxi in Xian.
Nina and the rest of the group will be back today and will send you the pictures later.
Mark and I very appreciate everything you have done for us!
Thank you very much!
Julie Feng, Financial Analyst
Clients information:
Vancouver, BC, October 2009
Itinerary: Beijing, Taiyuan, Pingyao, Xi'an, Shanghai, Suzhou, Nanjing, Mt. Huangshan, Hangzhou, Shanghai
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Clients information:
Vancouver, BC, Oct 2008
Itinerary: Yunnan Province
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The tour to China we booked with you was great and Mercedes and I were satisfied with your service. I did a video on the cultural show at Xi'an and I am attaching the part 2 of my video (which I liked most) for you and your officemates to see. If you would like me to send you parts 1, 3 and 4, just let me know through email. To see this video in High Definition, just click on the "HD" button on the lower right hand side of the screen. To see it in full screen, click the button after the "HD" button.
http://www.youtube.com/user/USCBHS59#play/uploads/4/s9e0Yx7Q4xA
If you want to, you can have this part of the video or the other parts (1, 3 and 4) attached to your website for your customers or future customers to see. A friend of mine, Mr. Angelo Caballes will be calling you to book for a tour package as soon as possible. (Will I have a commission?) He decided to tour with his wife to China after watching the video. Please give them a good deal just like you gave to us. Thank you and enjoy the video.
Pete and Mercedes
Clients information:
Los Angeles, CA, June 2009
Itinerary: Beijing-Xi'an-Shanghai 9 days
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Ricky Shepard had a wonderful time in China. He said the tours guides were very nice and informative, the hotels were wonderful and the meals were delicious.
Thank you for helping to plan this wonderful adventure for him.
Very Sincererly,
Ruth Ann
Clients information:
Baltimore, MD, July 2009
Itinerary: Xian-Beijing-Suzhou-Watertown Wuzhen-Hangzhou-Shanghai 12 days
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Please go to http://marandway.smugmug.com/ , click on the “China-Tibet-Hong Kong 2009’ gallery and enjoy the pictures from our recent vacation…..you can either start the ‘slideshow’ in the upper right or go through at your own speed clicking the ‘Next’ link in the centre of the screen above the large picture….a brief caption below the large picture gives some description……
Hope you enjoy….we certainly did !!
Mr. and Mrs. Mercer
Clients information:
Richmond BC, May 2009
Itinerary: Beijing-Xi’an-Lhasa-Chongqing-Yangtze Cruise-Wuhan-Shanghai 16 days
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It is so good to hear from you! You were sooooo great to work with while planning our China trip and the trip was so much more than we ever dreamed. As you know I took a 13/half year old and a 34 year old (ha!). You paired us up with a man about my age, who took two 14 year olds, a 17 year old, and a 23 and 24 year old. The two groups were an absolute perfect match. All those kids from young to older blended perfectly, like a family. As a matter of fact we are looking to take an annual vacation together each. I don't know how to say this but those kids "rocked" China! We loved everything you had planned and we loved the guides who who young and also became a part of the family. We are trying to match our female guide from Beijing and our male guide from Xian together. We told them if they get married we want them to honeymoon with us in America. We have invited both of them to come to America anyway and stay with us. They were awesome. The guide for the last part of the trip was very nice but was more of her job description...a guide. Please do not let our guides get in trouble for showing us wonderful times after they go off work. We actually kidnapped them. We were not crazy about the Best Western Hotel we stayed in but it was only for one night. I would suggest they change that. We were really upset when we had to change guides after Beijing. We told our guide that! We told him we had a fabulous guide in Beijing and wanted to keep her. He promised to make our time with him equally as good and he did. Everywhere we went was great. We loved the Great Wall. I came down the wrong way and had to get a young policeman who spoke no English to help me find my group. That was quite exciting. Somehow he got me back to them and I was no where close to where I should be. I gave him a Carolina Panthers hat. We enjoyed riding bikes on the wall of Xiam. We loved the Terra Cotta Museum. I bought a life size Emperor...The one that had the soldiers made. He is on a ship somewhere in the middle of the ocean on his way to his new home.right now. We learned so much at all the factories, silk, pearl, tea, etc.. We really helped China's economy because we dropped alot of money and we all gave out of money! The people of China were wonderful, we loved them. The driving in China must be the most insane in all the world! The food was really good. It was really nice when on the last couple of days our places of eating would have a little American food mixed in. Some of the younger kids were super picky and I thought they were going to wasted away from not eating on a couple of days. OMG..I have a huge suggestion. Please do not fly the groups thru New York ever. It is a 100% chance you are going to encounter a flying nightmare going thru New York. Read my blog The Joys Of Flying. It is the same story every time we fly through New York. Newark is not really better. Also our travel mates flew Continental and each seat had a tv and games and they had non stop snack, etc.. China Air had one big screen in the front of each section and showed the same movie going and coming. There was a great difference in the travel of the two airlines.I am recommending you guys to everyone. I want to thank you for being so great to work with and providing an excellent trip at an excellent price. I have started blogging but so far I have only written the funny after hours things and my flying nightmare. The man we were teamed up with...Charles Canady is going to put everyones blogs and pictures together and publish a book. I will keep you posted or better yet stay in touch with me because my brain is always going in a thousand different directions.
My blog at www.blogspot.com ....The Muses Of Mojo. Congrats on a new phone #. I know 7 is relationships...you said 8 is money and I learned in China that 9 is power so it looks like you have a pretty good number kid!!!! You can pass this letter on to your manager. By the way, like I told you earlier....You and our first guide that we loved so much seem to be twins!!!........7778
Marilyn Johnson
Clients information:
Charlotte, NC, August 2009
Itinerary: Xian-Beijing-Suzhou-Watertown Wuzhen-Hangzhou-Shanghai 12 days
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I am very happy I have booked the China tour for my daughter and my son-in-law from you. They had absolutely wonderful time in China. The tour guides speak perfect English during the whole trip. One of the tour guide also got the honeymoon cake for them. My daughter and son-in-law took a lot of pictures. I am showing them around to my friends and co-workers,at the same time, I am also telling them about your travel agency.
Wendy, I really appreciate your help and your hard work, especially during the very stressful and disturbing time ( swan flu season), you tried hard to provide your service and your emotional support to us in a very calm and professional way. You are a jewel of the company. please forward this e-mail to your boss. Tell your boss I definitly will recommend your agency to my friends. Best wishes,
Have a wonderful summer,
Mae
Clients information:
NY USA, June 2009
Itinerary: Beijing-Xi’an-Guilin-Yangshuo-Shanghai 11 days
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I have just returned from a most wonderful trip to China and want to express my appreciation to you and our guide Michael who could not have done more than what he did to make the trip a most memorable experience. The accommodations were great and we saw so many sights but at a pace that was comfortable. I would highly recommend your company to anyone planning a trip to China.
Best regards,
Patricia
Clients information:
White Rock BC, Canada, May 2009
Itinerary: Beijing-Xian-Guilin-Three Gorges-Shanghai 16 days
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Thank you for your help in upgrading my train trip which was a pleasant ride. We safely arrived Shanghai this afternoon to join our family and friends here. My Huangshan trip was very wonderful. Thanked to Bob Cheng who was our tour guide. He was very patient, very helpful and very professional. He is an excellent tour guide who made us feel very confident and comfortable throughout my whole Huangshan trip. I would recommend your company to my friends for China tours.
With regards,
Maria
Clients information:
North Vancouver BC, Canada, May 2009
Itinerary: Mt. Huangshan Private Tour
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We just return home last week from china.We can not thank you enough for all of your patient help. Your team in china are excellent. The national guide Tao (Tony) Wang in Beijing, Janet in Xian, Cindy in Guilin, Phil in Chongqing and Alex in Shanghai. They all are very friendly, helpful,knowledgable and enthusiastic,and their english was very good.The drivers were excellent, the hotels selected by chinatour.com were very well located and top of the line, great accommodations and great food.It surpassed all our expectation. The price was definitley worth every thing for the value we received. I would definitely recommend, chinatour.com to my friends.
Sam and Renuka Patel
Clients information:
Marlboro, N.J 07746 USA, May 2009
Itinerary: Beijing-Xian-Guilin-Three Gorges-Shanghai-Hong Kong 18 days
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Thanks very much for helping out with the trip - everything was great. Tour guides were great, organization was perfect. This was probably one of the best trips we've had.
We can post comments and pictures on your website, if you'd like (when those are ready) - we had a photographer with us - should have some good one of the remote places.
Thanks again
Albert
Clients information:
Brooklyn, NY USA, April 2009
Itinerary: Xi'an-Pingyao-Datong-Mt. Wutaishan 7 Days Private Tour
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Thank you Alex for the wonderful trip to China. We were most pleased with all the arrangements, hotels, guides, tours, food and even the weather! Since retiring we have traveled a great deal but we both feel this was our best trip! We would appreciate information on any other promotions available so that we might consider trips to China. India or Japan. Thank you for making this great trip possible.
Piet and Margaret Devries
Clients information:
Port Alberni, British Columbia, Canada, March 2009
Itinerary: Beijing-Chongqing-Three Gorges-Wuhan-Mt Huangshan-Shanghai 13 Days Promotion Tour
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We had a great time on our tour of China! It was a blast! We all had very knowledgeable guides and wonderful drivers that took us around the cities.
We also had a great time trying many new delicious dishes from the various cities we visited yet some of us still were able to visit McDonald's, KFC, and Starbucks which was amazing. It seems that McDonald's and KFC taste better in China than USA. The stores are all much larger then here in the United States.
Thank you for giving us such a memorable trip for our family! I am so glad that Janet had chosen your company to plan our family tour in China. We will definitely be recommending CTS International to others!
I want to say, thank you to all your colleagues like Sunny Lu & Mr. Li (driver) in Beijing for 4 days & 3 nights; A-Mun and Mr. Li (driver) for our tour starting in Nanjing ending in Hangzhou but are from Shanghai; Ken local guide in Nanjing; Yao-Yao, Suzhou local guide; and Ellen "Rainbow" local guide in Hangzhou, truly a very beautiful garden city with Westlake!
See you soon!
Marilyn
Clients information:
Nov. 2008
Itinerary: Beijing-Nanjing-Suzhou-Wuxi-Shanghai-Hangzhou 11 Days Promotion Tour
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I hope you have had a good time during your recent visit to China.
We, my wife and myself had a wonderful time during the recent tour. It was very impressive everywhere we went. We had the opportunity to know part of the millinery culture of your very big and great country. No question that we would like to comeback someday and see more of China.
All the host guides we met were very nice and polite to us, including the drivers. In Beijing we met Ms. Fiona, in Xian we had Ms. Sherry, in Guilin was Louis, and in Shanghai we had with us Roy. All of these two young ladies and two young men as I said were great hosts to us, they had a positive attitude and a very professional behavior. I think it is my obligation to comment to you about our experience while we were in China and the marvelous treatment we received..
Tao, I would like to make a special mention about Louis. who was also as the others very kind to my wife and myself at every moment. He tried to explain to us as much as he could so we could learn the most of his beloved land. I believe this young gentleman has a great potential in your organization if he had the opportunity for even a higher role in the future..
Before closing, I wish to thank you once again for your prompt and kind attention preparing our tour.
Best regards,
Jose
Clients information:
Miami, Florida Nov. 2008
Itinerary: Beijing, Xian, Guilin, Yangshuo, Shanghai - 11 Days
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Firstly as I told you my husband had his operation April 1st and we were reluctant to take the trip. Due to tender loving care of Tao and your dear self we were treated with the utmost kindness and consideration .Many of our friends were concerned that we knew nothing of your Travel agency, but I can now assure them that we have never had a vacation as good as this one. I picked your agency because I thought you would know more about the country, and that proved to be correct.
The number of other passengers being 8 plus us total of 10 people was the nicest possible, as we were able to load and unload our buses with speed allowing us to get to our destination quicker. Each of the local guides seem to be more pleasant than the last a real pleasure to be in there company. I could never have imagined being able to see and d so many things in such a short time. It seemed to me it was just one marvelous sight after another.
The cruise portion gave us the opportunity to inter-act with nationals and expected them to be very serious, but they were fun loving and loved the Karaoke. They were so gracious and even applauded when Jim and I tried to dance in our running shoes as these were the only shoes we had with us.
The hotel's were splendid in every way, the meals were exceptional, the shows were marvelous and the scenery glorious .The sightseeing was tremendous I had never thought there would be so much to see and do. Seeing the farming as we toured the river, and the amount of oranges, rice and sugar cane, being cultivate on the mountains.
We had ever m ode of transportation from rick Shaw's, boats, ships, planes, bus, even the small flat boats which we would never have believed we could get in and out – but we did.
The steps of the GREAT WALL proved to be a bit much so with much help and understanding we reach the first flight and took many pictures. The Panda's because of a well planned schedule were just wakening up and ready to have breakfast when we arrived so they put on a grand show for us .Other tour's coming later than ours did not have the same advantage.
Do you get the feeling that I would most definitely Highly recommend your agency to anyone that will listen to me , for that is how I feel .We were blessed by the whole experience and the people we met and enjoyed. The shows we saw were first class and the arrangements made by the local guides were very well organized.
The foot massage at the Medical building after a long day of walking was a pleasure indeed. The tour of the silk factory was also very interesting. we came away knowing a whole lot more about how silk was obtained and very appreciative of all the hard work that goes into it .
I would never have believed that we could get so much for the amount we paid for the trip , we do so appreciate the trip the country and the people we were fortunate to meet .
I wish I could say I would do the trip all over again next year, but since we are both in our 7-'s that is asking a bit much, but believe me we would be only too willing to try.
Thank you so much Maggie for your very important part of making all of this possible. And for the extra trouble that we caused you, thank you for your intervention on our behalf.
Sincerely
Chris &Jim Kennedy
Clients information:
Nov. 2008
Itinerary: Beijing, Three Gorges (upstream), Chongqing, Xi’an, Guilin, Yangshuo, Shanghai, Majestic Yangze River 16 days
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Our tour guide, Sunny,was a delight. We never heard her complain, she was always on her toes, she did all she could to make everyone happy. She played along with us but she was always in control.
She said that we were the happiest tour group she ever had. That's so true!!!! Now, 20 of us are the best of friends who are already looking forward to the next tour.
I think that whenever you can organize an intimate group of 20+, it is easier and more comfortable, no frayed nerves , no over-bearing divas.
Thank you to Kerry and to you.
Also, please extend our thanks to Sunny, Ken, Summer, Ming and to everyone who toured with us from 10/11th to 10/25th/2008. It is hard to remember all their names but it is easy to keep the warm memories and beautiful sights in all our hearts.
Estrella and Fernando Legaspi
Clients information:
Toronto, Canada Oct. 2008
Itinerary: Beijing, Xi’an, Guilin, Yangshuo, Shanghai, Tongli, Suzhou, Wuxi, Nanjing, Hangzhou 15 Days
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The trip was fabulous, and everybody just had fun. It was an unforgettable experience!
We would like to thank you and the staff of chinatour.com, SFO; but most especially, the Lead Tour Director/Guide that you arranged for our group, Sunny; she is a marvelous, special person. She was fun and was always there for us to answer all our questions, arrangements with the hotels and restaurants. She is very, very responsible and very, very accommodating to all of us. The other tour guides were all ok too.
Again Thank You!
Sincerely,
Carl-Cora Pagtakhan, HI
Clients information:
Oct. 2008
Itinerary: Beijing, Xi’an, Guilin, Yangshuo, Shanghai, Tongli, Suzhou, Wuxi, Nanjing, Hangzhou 15 Days
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We had an absolutely fantastic trip!!! We saw SO much!! We were kept busy every minuite of our tour- from early morning to the shows later on in the evening. Our tour director , Sammy was great and she kept us informed about all the history and interesting aspects of all the places which we visited. She put in a lot of late hours and made sure that everyone on our tour was well looked after! Also, all of our Tour Guides were good- helpful, insightful and accomodating. Our hotels were great as well as the meals. Also, we really enjoyed the people on our tour. We are keeping in touch with everyone who was on our original tour, to share pictures and memories.
Alan, Jeremy and I agreed that if we had travelled on our own, we would not have seen half of the things that were included on this tour. Transfers and flights were handled effortlessly by the Tour Director.
It was excellent value for the price of the tour, as we saw and experienced so much!
Thank you for arranging our trip for us! Also thanks for taking the time to explain travel arrangements to me as well as answering any questions that I had about China as a whole.
Sometime in the future, we would like to return to China and see Lijiang and Kunming as well as other places of interest. We will certainly call you and your company to assist us once again in arranging our trip.
Thanks Tao!
Respectfully yours,
Sonia Niester
Clients information:
Toronto, Canada Oct. 2008
Itinerary: Beijing, Xi’an, Guilin, Yangshuo, Shanghai, Tongli, Suzhou, Wuxi, Nanjing, Hangzhou 15 Days
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Just came back from our China trip and everything was wonderful! Thanks so much for organizing our trip and making sure everyone was in order.
China is a very beautiful and very interesting place to visit. We saw and experienced many amazing things on our journey.
We never had to wait for our City guides or our driver when they picked us up from the airport or the hotel. Hotels in every city we visited were very nice, clean and comfortable. Although our city guides' English level varied - we were able to understand everyone just fine and learned a lot of interesting details about the cities we visited. We would especially like to praise our guides in Nanjing and Yichang.
The river cruise was wonderful as well, super friendly, English speaking crew and interesting people on the ship, not even mentioning the great view of the three Gorges!
The only suggestion I would provide is for the tourist to have a little more freedom in picking the menu in the restaurants. We never really had any say in what kind of food was ordered for us in the restaurants our guides took us.
Please feel free to use my name as a reference, I would recommend the service of our company to anyone!
Thanks, and let me know if I can help by posting a positive review of our china trip somewhere on the Internet.
Good luck,
Pavel and Elvira
Clients information:
Los Angeles, USA Sept. 2008
Itinerary: Beijing, Three Gorges (upstream), Chongqing, Xi’an, Guilin, Yangshuo, Shanghai 15 Days
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Dear Kevin:
How can I thank you enough for all your effort and care you gave us in China.
At this moment in time, I'm sending my warm wishes and my prayers to all of you at this terrible catastrophe and it saddens me to think what the dear people of China is going thru.
Beijing is an interesting city as well as the GREAT WALL, which my dream has come true to see this great architecture. There were so many places we went to see that I am still trying to figure out which site was more interesting but at the end the whole trip was the highlight.
I am trying to go thru all the fine places, but believe it not, cannot remember certain names of towns besides "Yangshuo" Guilin which is the only think that my head remembers and cannot believe that a little town so magical and whimsical exits.
Our trip went well, when we arrived at JFK, it was sad to say good-bye to everyone. We had been together two weeks and it kind of made us a family but reality set in and we must face it.
All the best for the upcoming Beijing Olympics 2008.
Thank you again and keep in touch.
Your friend,
Anita
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Dear Mr. Tao:
I and my sister had a wonderful vacation in China. And I appreciate for your program which turned out to be great indeed.
Before departure, I was somewhat apprehensive since I had not have enough information, such as domestic flights in China, etc. But everything was in order and we did not have any schedule probblems. When we got a new destination, a guide and a drive were always there waiting for us. Again it was great.
And with respect to service fees, I and my sister did not have any ideas about how much would be be appropriate in tipping; however, it turned out fine since our tour companions, a couple from San Diego brought with them information about how much for service is reasonable in China which they got from their travel agent. If you'd provice such informaiton to your next tour people, your reputation and business will gain. Again we had a fabulous time in China, and we definitely look for you next time we go to China, and we'd like recommend you to our friends for their China tours.
Thank you again, and we look forward to hearing from you for good news.
Sincerely yours,
Sang and Jung
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Dear Mr. Wu,
Thank you for the great China trip arrangements. We had a wonderful time despite the cold weather in Beijing and rain in Shanghai. The trip was full of activities and the optional "Impression" show near Guilin was truly memorable.
We especially liked our tour guide, Jackie, in Xi An. He went over the top trying to help everyone; a very special person! Please forward our comment to the appropriate office in XiAn and to Jackie himself. It will be appreciated!
We felt that it was a right Free Time to Scheduled Activities ratio; for the "shoppoholocs" though perhaps not enough time.
The only negative comment was that for the "spoiled" Americans, the beds were much too hard in all the hotels except for Beijing.
I am enclosing some pictures for your pleasure.
Again, thanks! My best, Regina and the family
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Tao,
Thank you so much for your assistance in this. You are really the best
travel agent individual I have ever met. You really do go out of your way to
help your client. I noticed with Jennifer's cousin emergency situation. Oh
and of course your assistance to my daughter Noelle Allen too while we were
still on vacation. I almost forgot to mention to you thank you for sending
my itineary to her. She had texted me for the return flight information, I
tried so many times to reply to her message but some how my text message
would NOT go through in Beijing. So she sent you an email asking for the
information. Thank you so much too for replying to her and providing her the
necessary information. I definitely recommending you to my family and
friends. Next time when I do travel again, I will try to get a bigger group
and you will be my contact.
Emily
Clients information:
Emily New York, NY
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To the management
chinatour.com
A Summary of my travel in China -
Tour Code ( CO609B)
This was the most memorable trip for my daughters and my American friends and will stay in their good memory for the rest of their lives. They must have told so many people by now and if only they have your company
cards and brochures to give away....you would have so many potential customers by word of mouth.
It is the greatest in merely 2 weeks plus
The reason is it is a customized trip.
That means it is tailored to our interest and liking and budget. We wanted to be different. We want to feel special and doing the unbeaten track. My profession is a TV Producer, My friends are a lawyer and an advertising agency personnel.
The other reason it was a great trip is because we happened to have mostly top friendly and sincere tour guides that see to our need of a last minute very clean 5 stars toilet, last minute change of itinerary, change of food
And change of mind.
The most important reason is because of the special places we have packaged successfully which included seeing the western part of China, like the Gobi Desert, Doing sunrise on the camel and the sand dunes, and having special
birthday party in the kindergarten school for my daughter...... All these, takes research and planning and lots and lots of talking in mail and in phone... Here and there in China.....
We have so much luck to have Tao, your staff, to be doing and helping with the above in order to organize such a remarkable trip.
This will be the trend of the modern travellers, where everybody want to have a customized trip and where everybody will demand for personal attention from competent staff like Tao. I see that there are more new travel agencies coming up strong and creative and going along such personalized packaging to China which is out-shinning your companies you must believe me. Not only is their web sites more attractive, their packages with
professional seductive write-up will anytime make your site and offers gloomy. They charge slightly more but I see them capturing the American tourists. Your old way of services the same places the same buses need to change....at least for advertising purposes.
Advertise packages for like :
ONE family to China
Customized Tour just for YOU
ONE van ONE family Customized CHINA
Breakfast on Gobi Desert !
Best for single and mother and woman - customized small
group in CHINA
Thank you for the memorable trip. Special thank to Tao and the young
lady manager based in Shanghai.
Teng
P/S I could have help you in your web site design !!!
Clients information:
Teng Teng New York, NY
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Tao Chen
We just returned from your trip CTS05. We want to give you some feedback on our experience. The trip was just great we learned many things about the Chinese culture and saw many wonderful sites. We are very impressed on the amount of growth China is currently experiencing. Our National guide was a woman named Sunny. She went out of her way to insure that everyone on the trip was included in all the activities. One couple was slow in walking and when it became too much for them she rented a ride to help them keep up. She was very knowledgeable and did a very good job of explaining the history and current culture of China. The trip was well worth the money and we would highly recommend chinatour.com to our friends if they are interested in a trip to China
Larry & Marge
Clients information:
Larry & Marge
Itinerary: Beijing, Yichang, Three Gorges, Chongqing, Xian, Lhasa, Shanghai 16 days
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Dear Tao,
being back from Asia and still completely jet laged but happy! The trip was wonderful and amazing. Everything was well organized and satisfying. Thanks again for all you effort!
Have a wonderful weekend,
Bruni
Clients information:
Bruni New York, NY Sep. 1st 2007
Itinerary: Beijing, Xian, Guilin, Yangshuo, Shanghai 11 days
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Hi there, Kerry !!
Kay and I just wanted to drop you a note of "Thanks !!", for setting up
a fantastic trip for us to China. The visits to each of the 3 cities exceeded our expectations for site seeing, history understanding and a full agenda of neat things to do while we were there. It was an experience we will never forget.
We also wanted to comment about the unbelievable job that our tour
guides and drivers did for us in every city we visited. Summer, Helen, Paul and Tina were fabulous. They made our trip the great experience that it was.
Thanks again ....................... very much !!!
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Hi Tao,
It's nice of you to follow up. My trip to China was fantastic!!! I am very pleased with how all arrangements were made and set up. The itinerary was very enjoyable. You set up a lot of fun, interesting, famous and intriguing sites for us to see. I believe we saw maybe 5-6 of China's top tourist spots (including the Great Wall, Forbidden City, Summer Palace, Lingering Lake, etc.) They were amazing sites. I absolutely loved seeing each site in all cities. I LOVED THE TRIP! Also, the number of cities we went to was wonderful. I am so happy to have seen all that I did.
The hotels were fabulous and very comfortable. I enjoyed my stay at each. Regarding food, we always had enough dishes to sample from and never went hungry. It was nice that the meals were ready the minute we got to the restaurant. Also, I was very pleased that there was a tour guide waiting for us at each city. That made us feel comfortable and safe. Even when some of our planes were delayed, the tour guide was still at the arrival gate. Each tour guide was extremely knowledgeable and spoke English very well. They were very accomodating to our questions and needs. I am happy with the guides we had.
Your agency set up the best trip I could have gone on. I am very thankful for that! Also, your help in planning and preparing me for the trip was extremely helpful. You were always very responsive to all my questions in a quick manner. That made me feel very good about working with your agency. Thank you for all that you did to get us to China.
Below are a few suggestions:
- Provide at least a full bottle of water to each person at each meal. Beer and soda was always provided, and sometimes water (but only one glass.) We needed to stay hydrated throughout the day so water is essential and should be included.
- Spend at least 2 days in Shanghai like we did in Beijing. Shanghai seemed like a fun and interesting city, but we only had one full day to look around.
- Provide more tours of local Chinese markets and alleyways. Many of our meals were at tourist-heavy locations. We wanted to eat where the locals eat. Also, although the food was great, we would have liked to have ordered some meals on our own.
I am happy to say that I did not get sick on the trip. I loved climbing the Great Wall and seeing the Terracotta Warriors. It was a pleasant journey that I have raved to all my friends and family about.
THANK YOU again for everything :)
Sincerely,
Basofin
Clients information:
Basofin, Palatine, IL Aug. 20th 2007
Itinerary: Beijing, Xian, Guilin, Yangshuo, Shanghai, Suzhou, Nanjing, Yangzhou, Wuxi, Hangzhou, Shanghai 15 days.
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Tao,
We just got back from our trip to China. Everything went well. We had a great time. Thank you for all your work preparing the trip. Helen Hill
Clients information:
Roanoke, VA Jul. 24th 2007
Itinerary: Beijing - Three gorges - Shanghai 11 days
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Clients information:
Tang Newark, NJ Jul. 2007
Itinerary: Beijing - Xian - Guilin - Yangshuo - Shanghai - Suzhou - Nanjing - Yangzhou - Wuxi
- Hangzhou - Shanghai 15 Days
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However, our Tibet guide spoke poor English. Everywhere
else, guides spoke excellent English and understood what we wanted to
do, very flexible.
Beijing - Anna was an excellent guide. Hotel was very good.
River Cruise - Boat was good, but the captain was an idiot. There was a
river flood and he couldn't dock at chongqing and he wouldn't let
passengers go on shore by ferry boat. We almost missed our flight to
Xian. He asked us to be patient and cancel our flight. But the
passengers said other cruise ship captains are arranging for their
passengers to get off by ferry to the nearest shore, why not you? And
we asked, the flood is a national disaster, you keep in touch with river
traffic, so why did you bring us to a disaster area so that we can be
kept as your hostage on the ship - we would rather get off when we
could. In the end, we all lost patience and he called a ferry 4 hours
later - we got on flight to Xian with no time to see Chongqing (we were
supposed to have 4 hours there).
Xian - love the hotel we had and Tang Dynasty show with dumplings. Our
guide Dana was also excellent in every way.
Tibet - Guide were so so. But Tibet is interesting!
Chengdu - we only changed planes there and were surprised to find a
guide changing planes for us. She was very helpful.
Shanghai - excellent hotel - we had a nice view, and our guide was also
excellent. Wonderful acrobat show.
We will definitely recommend our friends.
Cate will comment on the extension tour. They enjoyed it, I know.
Clients information:
Richard New York, NY Jun. 30th - Jul. 15th 2007
Itinerary: Beijing-Yichang-Three gorges-Chongqing-Xian-Llhasa-Chengdu-Shanghai 16 days
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Hi Tao,
Had a great time.
Everything worked out well.
Best regardss,
Brenzel
Clients information:
Brenzel Toronto, CADANA Jun.4 2007
Itinerary: Beijing - Three gorges - Xian - Lhasa - Shanghai 16 days
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Dear Summer,
Please submit this letter to your supervisor at the Travel Agency in lieu ofthe Evaluation Form you handed out to all of us. I was a member of the tour from Los Angeles, CA from May 19-June 2.I wantyou to know that I thought the tour was well-organized, well-coordinated,cultural, historical, educational and interesting in all aspects. The hotels were first-class, the restaurants were excellent (although I was ready for a "Big Mac" by the end of the two weeks!), the sites that we visited were all appropriate for tourists, the cruise was splendid and I enjoyed the entire tour. Our tour leader, Jing Zhu (Summer) was the best. She was knowledgeable, professional, courteous, funny, cheerful and faced every day and every situation with patience and grace. The fact that it poured rain on our day at the Great Wall was not the best day of our tour but that was not her fault! There were several times when she had to hurry me along because I was trying to get just one more picture of a certain place, but I understood that we had a schedule to keep in order to have the organization and coordination. I had a wonderful time, even though the last day was spent feeling sick with a cold and sinus headache. I would recommend this tour to anyone and everyone, especially if the tour guide was Summer.
Thank you for a memorable two weeks.
Sincerely,
Patricia
Clients information:
Patricia San Diego, CA Jun. 13th 2007
Itinerary: China Comprehensive Tour 15 Days Beijing-Xian-Guilin-Yangshuo-Shanghai-Suzhou-Nanjing-Yangzhou-Wuxi-Hangzhou-Shanghai
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Hello,
I just returned from a trip (booked on your site chinatour.com), which I loved. It was the 10-day Beijing/Xian/Guilin/Shanghai package, and it was one of the best trips of my life. I'm emailing you because I had one tour guide in particular who was a cut above, and made our trip really special. Her name was Janet, and she guided us in Guilin. Aside from commending her to you, I want to know if there is an email address or perhaps a physical address of an office or something in Guilin where she can be reached - I want to send her a thank-you note. Is this at all possible? Thanks so much for your help, and thanks for making this trip the experience of a lifetime.
Bradford
Clients information:
Bradford Pittsburgh, PA Jun. 6th 2007
Itinerary: Best of China 11 Days Beijing-Xian-Guilin-Yangshuo-Shanghai
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Hi Julie,
Here a few of the China photos that I took. Maybe I can come into your
office one day and you can help me sort out the photos from Beijing. All the
buildings look alike to me. Do you see the photo of Fu Na (Nana) with the
kids and her flowers? That is so cute. My daughter took her flower to work
and put it on her desk.
Hope to see you soon.
Jade
Clients information:
Jade Garden City, NY Jun. 4th - Jun. 17th 2007
Itinerary: Best of China 11 Days Beijing-Xian-Guilin-Yangshuo-Shanghai
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We stayed healthy, except for a cold we took from a New York couple. We enjoyed all of the things we saw and learned a deeper appreciation of your culture.
Thanks,
Leroy
Clients information:
Leroy May 19th - Jun. 2nd 2007
Itinerary: BEIJING-YICHANG-THREE GORGES-CHONGQING-XIAN-GUILIN-YANGSHUO-SHANGHAI 15 DAYS
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Alan Los Angeles, CA
Thanks, The trip work out fantastic,The ticketing and cordination could not have work out better.We would also like to thank the team you have in China,BEIJING, Allen,The city and State tour guide, He realley knows what He is doing from picking us up at the airport to hotel and then working with Mary the city tour guide in Xian and arranging all the different groups departing different ways be plane or trian.And then landing in ChonQing where Charley met us, The city tour guide took us to see the Panda house the highlights of the city and dinner at the THE HOT POT RESTRUANT (Best Yet) and the took us to the boat to travel down the Yantze River made all the arrangment and We said our good byes(Recommended) TheYantze River besides tne Great Wall and the Terra-Cotta soldiers was the Highlight of the trip.and after the river trip. the tour guides pick us upAdn took us to the airport with no proplems.Me mother in law, would like to personelly than You, The trip from Lax To Shangai to Beijing to hotel could"t work out so perfect. wheel chairs and all.When ever We can We will recommend You and Your travel agency.
Thank You,
Alan
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Anna San Francisco, CA
Just want to thank you for assuring us a very nice trip. We just returned on September 7. Everything was well organized, the food was adequate and fine, and all the hotels were true 5/4 star hotels. We learned a lot of history, and saw a lot of historical places. The guides and bus drivers took good care of us, and exceeded our expectations. We were happy to tip accordingly.
I have recommended the trip to 4 other friends from the San Francisco area....who would very much like to take the same trip next year. They will put together a group, and will most likely be contacting the Burlingame office.
Thank you.
Anna
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Pharra New York City, NY
Whew what an experience and crazy getting back to work! We had a wonderful time. Both guides were great! Bejing had such beautiful things to see and Shanghai is HUGE. The kids learned so much. I think we may have been a small shock at times to both Don and Alex....we are a very open group! We look forward to going to Hong Kong now.....I will keep your contact information for the future!
Thank you for all you did to make this trip a success. I know I needed a lot of hand holding and I really appreciate your time and patience with me.
Pharra
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Bill Midland, MI
Just a short note to tell you we had a wonderful time and the China Holidays trip was terrific. The guides, drivers, and itinerary were the best. We felt like royalty with our own support staff. We saw other larger groups taking tours, including some China Holidays Groups. They did not seem to have the flexibility we had. We could not have asked for more. Thanks so much.
Bill
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John Chicago, IL
The trip went very well. The hotels, restaurants, and tour guides were all very good. I even recommended chinatour.com to someone thinking of going to China later this year.
John
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